Air Compliance & Quality Services in Hospitality

Improve your customer experience with a clean and healthy environment

A clean environment starts with the air we breathe

When thinking of cleanliness within hospitality and leisure, most people are initially inclined to focus on surfaces that people are routinely touching, such as self-check-in, door handles, merchandise or even coffee makers.

However, focusing on clean air should also be just as important – if not more important. We are all breathing the same air when indoors. Often, the air circulating within a building is contaminated because of poor ventilation and a lack of proper filtration. The pandemic has made the public aware that stagnant air can lead to quicker spread of viruses and bacteria.



There are many factors that contribute to poor indoor air quality, many of which can lead to unsatisfied guests or visitors. For example, unwanted odours near pools, bathrooms, changing rooms, dining areas and kitchens can cause guests to leave negative reviews. Allergens, including pollen and dust, can even lead to guests feeling unwell.

Another factor leading to poor indoor air quality are Volatile Organic Compounds (VOCs). Cigarette smoke, pesticides used in landscaping and paint on the walls are all considered VOCs that can cause a wide range of health effects, including eye, skin and mucous membrane irritation. While most people aren’t greatly impacted by low amounts of VOCs, those with asthma can have a moderate to severe reaction.

Unfortunately, HVAC systems can’t be fully trusted to take care of these issues. In fact, studies have shown that ventilation systems have contributed to infectious disease transmission – like COVID-19 – in areas of high risk, such as gymnasiums, hotel lobbies, business centres and dining rooms, due to low air exchange rates, poor maintenance and lack of HEPA-grade filters. This is why hospitality are turning to UVC air purification technology to help keep guests healthy and satisfied. 

HEPA filters have been proven to have a great impact in reducing pollutants and unwanted particulates from the air. In fact, medical-grade HEPA filters can remove 99.97% of pollutants from the air without releasing harmful compounds. When evaluating a particulate filter used in an air purifier, ensure that it is up to HEPA standards and will clean the air effectively. HEPA filters will do a great job of capturing larger particulates, but will not capture VOCs. To remove VOCs, you will need an air purifier with additional technology.

In addition, UVC sanitisation can disinfect the air within minutes to eliminate harmful germs, bacteria and viruses. Having UVC in addition to a HEPA filter provides double the safety measures in keeping the air clean and safe – especially when someone could unknowingly be sick.

Poor air quality could be costing you money

How often have you been inside for a longer period of time when tiredness sets in, resulting in less productivity and attention – which means focus is massively reduced.

This is generally due to poor Air Quality within the workspace environments and is affecting people’s health and costing companies money.

At Ultra Protect we provide a full Air Quality Assessment complete with detailed report on particles identified within your office space, complete with a full solution offering.

This enables an Air Quality Management system to be put into place giving the employer control – knowing what the issues are, the reasons why, what needs to be done and by whom.

The solutions will dramatically improve employee’s performance, improve stress levels, improve relations, improve health and improve the company’s bottom line.

Let Your Customers Know that you are Air Quality Safe

Whether you are a Hotel, Gymnasium, Restaurant, Bar, Café, Hostel, Function or even at a resort then customer retention is at the heart of a health, vibrant, profitable and sustainable business.

With the continuing issues of Virus transmissions, it’s more important now than ever to let your customers know that your premises is Air Quality Safe and Surface sanitised – which will encourage them to return.

A cleaner healthier environment will improve your customers' experience, increase customer loyalty and show that you put their health first.

At Ultra-Protect, we not only carry out Internal Air Quality Assessments and provide Air Quality and Sanitisation Solutions, we also provide wall certificates and window & entrance door stickers that show your customers that your premise is cleaner, fresher, healthier and compliant.

A great way for happy, healthy returning customers to promote your business – let them tell others.

Under the current Health & Safety at Work etc. Act 1974 and the Occupiers Liability Act 1984, an employer has a duty of care to ensure that a safe and healthy environment is provided. The Approved Code of Practice accompanying the Workplace (Health, Safety and Welfare) Regulations, states that indoor air quality should be at least equal to, but ideally better than, the air outside your building and that all commercial premises must have an Air Quality Management system in place. To achieve this then an Air Quality Assessment would need to be completed.

The Internal Air Quality Assessment report is effectively an internal Risk Assessment of your property, laying out in simple terms what the existing Air Quality state of play is, the reasons why and how it can be improved with both short and longer-term measures. It is a report that will give you control of your Air Quality situation and will allow you to control the improvements based on the risk factor.

Book Your Air Quality Assessment

We have the expertise and products to provide solutions for a cleaner, fresher and healthier environment for us to work in.